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15% discount when you buy 2+ products
Discover the art of Japanese tea preparation with this Complete Matcha Starter Kit — a beautifully curated 10-piece ceremonial matcha set that includes everything you need for a traditional and authentic tea experience. Perfect for beginners and tea lovers alike, this set blends elegant craftsmanship with practical function to help you create the perfect frothy matcha every time.
With its handcrafted details and balanced design, this matcha whisk and bowl set brings harmony and beauty to your tea routine. Whether you’re starting your day or winding down, it’s the perfect way to enjoy calm and focus — the true essence of matcha.
Do you have questions about our products, your order, or our return policy? Our team is here to help! Feel free to contact us via the form below or by email. We strive to respond within 24 to 48 hours from Monday to Saturday (excluding holidays).
Contact Information:
Email: support@dearhazel.com
Or simply fill out the contact form, and we’ll get back to you as soon as possible!
Business Information:
Company Registration Number: 85966592 | VAT ID: NL004167921B42
Customer Service Hours:
Monday to Friday: 8:00 AM - 6:00 PM (CET)
Saturday: 9:00 AM - 5:00 PM (CET)
Sunday: Closed
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We offer a 28-day return policy. This means you have 28 days from the date you receive your item to request a return.
The heart behind Dear Hazel
Every piece at Dear Hazel is part of a bigger story. One that began with a love for creating warmth, calm, and connection at home.
Each piece you find here is thoughtfully chosen to add comfort, calm, and a sense of belonging, because your home should tell your story.
Use the form below to easily get in touch with us if you have any questions or comments. Do you have a question about your order? Feel free to send us an email at support@dearhazel.com.
Note: If your inquiry is about an order, please don’t forget to include your order number so we can assist you as quickly as possible.
