Free shipping for all orders in the US
15% discount when you buy 2+ products
Experience the art of authentic Japanese matcha preparation with this elegant Bamboo Matcha Set. Designed for traditional tea ceremonies, this set includes everything you need to create smooth, frothy matcha at home. Crafted from natural bamboo and durable ceramic, it combines beauty, functionality, and sustainability — perfect for tea enthusiasts or as a thoughtful gift.
Do you have questions about our products, your order, or our return policy? Our team is here to help! Feel free to contact us via the form below or by email. We strive to respond within 24 to 48 hours from Monday to Saturday (excluding holidays).
Contact Information:
Email: support@dearhazel.com
Or simply fill out the contact form, and we’ll get back to you as soon as possible!
Business Information:
Company Registration Number: 85966592 | VAT ID: NL004167921B42
Customer Service Hours:
Monday to Friday: 8:00 AM - 6:00 PM (CET)
Saturday: 9:00 AM - 5:00 PM (CET)
Sunday: Closed
When placing an order on our online store, you can choose from the following payment methods:
We use a secure SSL connection to protect your internet connection and safeguard your sensitive data.
We offer a 28-day return policy. This means you have 28 days from the date you receive your item to request a return.
The heart behind Dear Hazel
Every piece at Dear Hazel is part of a bigger story. One that began with a love for creating warmth, calm, and connection at home.
Each piece you find here is thoughtfully chosen to add comfort, calm, and a sense of belonging, because your home should tell your story.
Use the form below to easily get in touch with us if you have any questions or comments. Do you have a question about your order? Feel free to send us an email at support@dearhazel.com.
Note: If your inquiry is about an order, please don’t forget to include your order number so we can assist you as quickly as possible.
