Free shipping for all orders in the US
10% discount when you buy 2+ products
Enjoy authentic matcha just like in Japan! The Japanese Bamboo Matcha Set provides everything you need for the traditional preparation of matcha tea. Made from high-quality bamboo and ceramic, it combines elegance with functionality and brings the harmony of the Japanese tea ceremony right to your home. Perfect for tea lovers and as a unique gift.
Do you have questions about our products, your order, or our return policy? Our team is here to help! Feel free to contact us via the form below or by email. We strive to respond within 24 to 48 hours from Monday to Saturday (excluding holidays).
Contact Information:
Email: support@dearhazel.com
Or simply fill out the contact form, and we’ll get back to you as soon as possible!
Business Information:
Company Registration Number: 85966592 | VAT ID: NL004167921B42
Customer Service Hours:
Monday to Friday: 8:00 AM - 6:00 PM (CET)
Saturday: 9:00 AM - 5:00 PM (CET)
Sunday: Closed
When placing an order on our online store, you can choose from the following payment methods:
We use a secure SSL connection to protect your internet connection and safeguard your sensitive data.
We offer a 28-day return policy. This means you have 28 days from the date you receive your item to request a return.
Use the form below to easily get in touch with us if you have any questions or comments. Do you have a question about your order? Feel free to send us an email at support@dearhazel.com.
Note: If your inquiry is about an order, please don’t forget to include your order number so we can assist you as quickly as possible.
